In messages shared with the team, Mrs M Dawson thanked Sister Nono, Donshieca, office staff, volunteers and drivers for a special outing to Little River in Constantia. She remembered the tea, treats, shade, shared birthday cake and the joy of spending time together.
A few weeks later, she sent another message of appreciation, describing the team’s hard work and dedication as a light in patients’ lives. For Mrs Dawson, the outing was more than a pleasant morning. It was a moment of connection, safety and belonging during difficult circumstances.
Her words highlight the value of the small, human moments that surround palliative care: a warm welcome, a safe journey, shared food and the knowledge that someone is present. These moments bring comfort and help patients feel seen, supported and loved.
Mrs Dawson’s message is also a tribute to the people behind the care. Staff, volunteers and drivers each contribute to experiences that make difficult circumstances more bearable and create memories filled with warmth and dignity.
